DSM Integrated Annual Report 2021

1 Management approach for material topics

In the following sections, we elaborate on the material topics defined in the Materiality matrix and describe how we manage these topics.

Environment

Climate mitigation

This topic addresses reducing energy use and greenhouse gas emissions in our own operations, increasing the share of energy coming from renewable sources and developing solutions to support our customers in reducing carbon footprint across their value chains to enable the transition to a low carbon economy.

Management approach: We manage this topic by improving our own carbon footprint, enabling our customers through innovative solutions and advocating actions toward a low-carbon future. We publicly disclose our impact and strategy via this Report, CDP and others. Through our Food System Commitments, we commit to enable on-farm livestock emissions reductions.

For information on this topic, see:

Climate adaptation

This topic addresses preparing for the physical and transition risks and opportunities associated with changing climate by ensuring operational procedures are flexible and resilient.

Management approach: We manage this topic through identifying our exposure to climate risks through our physical and transition risk assessments. The outcome of these assessments is reviewed and validated with our businesses, sites and other relevant functions. We publicly disclose our impact and strategy via this Report, CDP and others.

For information on this topic, see:

Waste & circularity

This topic covers reducing waste in our operations and across value chain partners by enabling closed loop solutions with a focus on renewable and bio-based materials.

Management approach: We manage this topic by improving the value extracted from the limited resources that are available, enabling the transition to a circular and bio-based economy through our solutions and advocating a shift away from a linear to a circular and bio-based economy.

For information on this topic, see:

Nature & biodiversity

Nature & biodiversity refers to the protection of natural capital and ecosystems, including the variety and variability of life on earth and addressing issues such as land degradation, nature loss and ocean pollution.

Management approach: Nature & biodiversity is a global issue that is locally relevant, and that potentially has impact on our operational locations. The DSM Responsible Care Plan defines how we monitor and assess the impact of our operations on these locations. We support the ambitions of the Convention on Biological Diversity and we continue to explore the role the Natural Capital Protocol can play in supporting our decision making. Through our Food System Commitments, we commit to reach people with nutritious, delicious, sustainably produced plant-based foods.

Our position paper on Biodiversity can be found on the company website.

For information on this topic, see:

Water stewardship

Water is essential to life and all ecosystems. As water is becoming a scarcer resource, both the quality and quantity of available water constitute a global issue that has local consequences that may extend from water scarcity to floods and storms.

Management approach: We are committed to the sustainable use of water. Our approach is defined in the DSM Responsible Care Plan, with the ambition to improve our water withdrawal efficiency in water-stressed areas. Water is not a primary ingredient in our products, and we believe that water risks are local by nature, so we focus on local water risk assessments and thorough follow-up on these. We are a signatory to the UN Global Compact CEO Water Mandate and disclose our water management and strategy via CDP.

For information on this topic, see:

Social

Food security

This topic is part of the transition to sustainable food systems within planetary boundaries that is needed to secure the future availability of food. It includes developing sustainable solutions that will contribute to enabling to feed and nurture the growing global population.

Management approach: We manage this topic by enabling healthy food systems through our Nutrition businesses, which target health and well-being. We advocate for a change in food systems within planetary boundaries. Through our Food System Commitments, we commit to help close the micronutrient gap of vulnerable people

For information on this topic, see:

Sustainable agriculture

This topic is part of the transition to sustainable food systems within planetary boundaries that is needed to secure the future availability of food. It covers working closely with farmers to improve the sustainable standards of food production and protect their livelihoods.

Management approach: We manage this topic by enabling healthy food systems through our Nutrition businesses, which target sustainable agriculture. We advocate for a change in food systems within planetary boundaries. Through our Food System Commitments, we commit to enable on-farm livestock emissions reductions and to support the livelihoods of smallholder farmers.

For information on this topic, see:

Healthy diets & nutritious food

This topic is part of the transition to sustainable food systems within planetary boundaries that is needed to secure the future availability of food. It addresses providing solutions that contribute to good nutrition and healthy diets for all. This includes enabling affordable nutrition and ensuring tasty and delicious food is available and low in elements contributing to non-communicable diseases.

Management approach: We manage this topic by enabling healthy food systems through our Nutrition businesses, which target sustainable agriculture. We advocate for a change in food systems within planetary boundaries. Through our Food System Commitments, we commit to supporting the immunity of people and reaching people with nutritious, delicious, sustainably produced plant-based foods.

For information on this topic, see:

Talent attraction & development

This topic refers to the continuous development of employees’ skills through training and development programs, and the company’s ability to attract and retain talent in order to execute the business strategy.

Management approach: Talent attraction & development fuels the growth of our employees and leaders, which in turn enables our overall growth as an organization. Through our People & Organization strategy, we aim to reset the context for leadership to create an inspiring, empowering and inclusive environment for our people and our business, and to empower our people with the tools and an environment that enables them to take ownership of their performance, development and careers.

For information on this topic, see:

Occupational health, safety & well-being

Occupational health, safety & well-being addresses the company’s ability to create and maintain a safe and healthy workplace environment that is free of injuries, fatalities, and illness (both chronic and acute), and to take care of our employees’ well-being at work.

Management approach: The occupational health, safety and well-being of all our employees and contractors is our highest priority. Our approach to safety is defined in the DSM Responsible Care Plan and is spearheaded by our Life Saving Rules. We apply an occupational health model whereby we strive to minimize exposure to potential health risks.

For information on this topic, see:

Human rights

This topic encompasses decent working conditions for DSM employees, suppliers and other partners across the value chain. It addresses subjects including freedom of association, non-discrimination, the prohibition of child labor and forced labor, and fair compensation.

Management approach: DSM has installed a cross-functional Human Rights Steering Committee and working group to manage our approach toward human rights, which is defined in our position paper. Our whistleblower policy (DSM Alert) is available for employees and external stakeholders to report potential violations of human rights.

For information on this topic, see:

Employee inclusion & diversity

This topic revolves around equal opportunities, in particular ensuring that our company culture and hiring and promotion practices embrace the building of an inclusive and diverse workforce that reflects the makeup of local talent pools and its customer base.

Management approach: We focus our activities on increasing the representation of women and the under-represented nationality diversity of our executive population and management pipeline. We have five diversity pillars — Gender, Race, Ethnicity & National Identity, LGBTQ+, Disability and Generations – which are supported by Employee Resource Groups. Our focus areas are in recruitment, development, and inclusion. Employee inclusion & diversity is addressed through our Inclusion & Diversity (I&D) network, led by our I&D Council. Our employees are trained on Respectful behavior to emphasize the importance of inclusiveness and diversity and to prevent inappropriate behavior including sexual harassment.

For information on this topic, see:

Business & Governance

Sustainable innovation

This topic refers to the company’s technology capabilities and research & development investments to develop innovative, sustainable solutions.

Management approach: Our innovation and research & development capabilities support us in achieving our growth targets. Through collaborations and partnerships, we bring new thinking and new solutions into the company. Through our venturing activities, we invest in emerging innovative companies around the world. We aim to maintain innovation sales at a level of around 20%.

For information on this topic, see:

Business ethics & transparency

This topic addresses the company’s approach to and public disclosure on ethical and fair business conduct, corporate governance and compliance. This includes taxation, privacy, bioethics, fraud, bribery & corruption, and fiduciary responsibilities.

Management approach: We take our responsibilities as a business seriously. Our approach to ethics and transparency is led by the DSM Code of Business Conduct and our Supplier Code of Conduct. Our whistleblower policy (DSM Alert) supports our employees and third parties in expressing their concerns about suspected misbehavior. DSM’s tax position is consistent with the normal course of our business operations and reflects the corporate strategy as well as the geographic spread of our activities. It is available through our position paper. We transparently report on our business through this Report and our public statements.

For information on this topic, see:

Cybersecurity

Preventing fraud and the unauthorized access to our networks, IT systems and data, while ensuring company and employee data protection.

Management approach: Cybersecurity is managed by Operations & Responsible Care. Awareness on cybersecurity is addressed through the Security e-learning covering our key security behaviors and the Cyber Fraud Awareness e-learning. Global, as well as targeted, phishing tests are regularly carried out to ensure our people stay alert.

For information on this topic, see:

Digital transformation

Digital transformation refers to the application of digital technologies to all aspects of business and society.

Management approach: Our Data Analytics Center of Excellence and Digital Acceleration Group will support us in the acceleration of digital insights and solutions. Digital solutions also support and strengthen our customer relationships. We monitor and mitigate potential risks relating to digital through Group Risk Management. Our Information Security Office and Privacy Policy guide our approach toward the security of information assets.

For information on this topic, see:

Product stewardship

Product stewardship manages and minimizes the environmental, safety and health impacts of substances in our products in line with international regulations from raw materials selection, production process, during use, until end-of-life. It is about knowing the substances we use and produce, being able to explain why we use them, taking the appropriate risk control measures, and sharing this information with relevant and interested stakeholders.

Management approach: Our product stewardship statement describes our approach on this topic. We assess our products and report on the process of substances of concern in our sales. We take a risk-based approach to product stewardship and will use alternatives where feasible, and always where required. We also see the opportunities for safer products with fewer or no hazardous properties in the circular economy.

For information on this topic, see:

Consumer behavior & activism

Addressing changes in consumer behavior and awareness by manufacturing products that consider future needs of society and the environment.

Management approach: Consumer behavior & activism can be both a risk and an opportunity to the company. We recognize shifts in business models, industry and end-consumer behavior, and the ability to respond to changes in our emerging risks. We have shifted our innovation approach to be platform based, and have identified four growth themes that align to our future strategic needs and support our growth ambitions. These themes align to major global societal, technological and environmental trends.

For information on this topic, see:

CDP
The new name for the Carbon Disclosure Project
Carbon footprint
The total set of direct and indirect greenhouse gas emissions expressed as CO2eq.
Circular economy
Circular economy refers to an economy that is restorative and in which materials flows are of two types: biological nutrients, designed to re-enter the biosphere safely, and technical nutrients, which are designed to circulate at high quality without entering the biosphere throughout their entire lifecycle.
Innovation sales
Innovation sales are defined as sales from products and applications that have been introduced in the last five years.
UN
United Nations